Bullet
GBMy fault, made right! I placed an order for my daughter's car. Got the bulbs delivered very quickly. Simple install. Went well but the output was far from what we were anticipating. I went back on their website and contacted their customer service. VERY quick response! Come to find out, I ordered the wrong type of bulbs for the type of headlight assembly that we have (Projector vs Reflector). Kevin made everything right for me by suggesting the type of bulb (HID) we should use and also by taking my return back because of my mistake. Thank you Kevin and thank you XenonPro. We will be doing more business down the road for sure!
Ronald
GBWe purchased the LED's 45 Watt for our… We purchased the LED's 45 Watt for our 2021 Ford E450 Motorhome. We also installed the Anti-Flicker harnesses but that created a 2 second delay when lights were going from Hi-beam to Lo-beam. Per Chat room recommendation, removed the Anti-Flicker device and lighting delay is now resolved. Note: Don't forget to remove the glass shipping lens at installation.
Chantelle Vien
CAIssues Corrected I was having issues getting the items I wanted ordered, but after online help from Kevin, everything went well. He was able to get the order submitted for me and he was very professional through the whole process, despite the fact that I was kind of grouchy at first due to the issues I was having with the website. Thanks so much for all your help Kevin!
CTS Transfer
CAIssues on 4300K HID We have been using Xenon Pro HID's for almost a year now. The first set worked well so we ordered more sets for the rest of our trucks but the lasts sets have brought us a lot of trouble. The bulbs didn't always light up on some of the sets and another issue is that the lifespan of these bulb is only around 100 to 200 hours which I hope they will improve.
Brent
CAParts arrived in quick time within a week. Parts arrived in quick time within a week. Including the right part. Support gave me correct info to order di right part to match existing setup. Worked out perfect. Thanks.I would recommend zexon pro anytime,every time.