My fault, made right! I placed an order for my daughter's car. Got the bulbs delivered very quickly. Simple install. Went well but the output was far from what we were anticipating. I went back on their website and contacted their customer service. VERY quick response! Come to find out, I ordered the wrong type of bulbs for the type of headlight assembly that we have (Projector vs Reflector). Kevin made everything right for me by suggesting the type of bulb (HID) we should use and also by taking my return back because of my mistake. Thank you Kevin and thank you XenonPro. We will be doing more business down the road for sure!

The add was misleading The add was misleading, I thought I was getting Headlights even though the order stated fog kit. My assumption, based on the presentation in the sales panel, is very misleading and caused confusion. This order will be returned.

Jump pack wouldn't even turn engine over… Purchased one of their J1003 jump packs with tire inflator. It worked fine with the tire inflator, but I tried to jump one of our work trucks with it, and had to return to the shop for jumper cables when it failed to turn over the engine. Another time I went to Costco, left my headlights on, and returned to a dead battery. Having nothing else but this jump pack, I thought I'll have to try it, but I didn't have my hopes up. Again, it failed to even turn the engine over despite reading 89% after the first time I tried using it. I walked over to the tire center and asked if they could give me a jump start. The technician handed me a portable jump pack, I hooked it up, and my car fired right up. I just have a Honda CR-V, not a big diesel or anything. As soon as I got home, I threw all of it in the dumpster.

Exceptional service Even though the product could not cooperate with my vehicle, the customer service and attention to detail, was exceptional. I will definitely keep doing business.

Lots of issues upon initial… Lots of issues upon initial installation. They immediately sent me a replacement set if low beam bulbs for my 16 f150 but wasn't able to get any consistency. Lights going off and on. Removed the antiflicker resistors that I was told needed to be installed and lights work better. Emailed requesting an explanation why I was told they were needed when they were not and never got a reply. Customer service 1 800 number leads nowhere. On line chat isn't at all helpful. Spend the extra money and buy quality. Not recommended