Reliable and good quality items Great selection of designer items. Fast delivery and easy return. Customer service fast and responsive. Would recommend and I am going to continue to do buisness with them.

I ordered a pouf as an open box item… I ordered a pouf as an open box item (description was item was new but original packaging was damaged) and I was a little nervous because it was marked as no returns/refunds and was worried what would happen if the pouf wasn’t actually in good condition. Order shipped so quickly (I ordered late Monday night, shipped Tuesday, and arrived NYC on Thursday morning). The order was packaged extremely well- so much sturdy protection, and I’ve unboxed an item that’s in perfect condition. Very happy with this order!

Pippu Slow Brewer I received my elegant Pippu Slow Brewer! It makes a perfect the perfect cup of coffee every single morning. Batten Home’s customer service is outstanding, they answered my questions and delivered in a timely fashion. I cannot wait for my home renovation to be over so I can buy more!

Great Customer Service I received a bench that had a some issues from shipping. Brittney was on it immediately, kept me updated on what the manufacturer would do and worked out a very fair solution. She also would have exchanged it for a new one or let me return it. I can’t say enough good things about her sunny attitude and willingness to resolve the issue to my satisfaction. I will absolutely buy From them again. One of the best customer service experiences I’ve ever had.

Great service! Read terms of service. Before ordering from Batten Home, I was hesitant to order because of a few bad reviews. Shaan, the owner has done a great job of explaining Battens Homes terms of service. I have ordered numerous lighting and home decor items for my clients. The service has been exceptional and as described. Will order again….