Item was defective and made very… Item was defective and made very poorly. I ordered a bunch and there's no quality control. Customer service was worse. Still no refund after returning. Their reply below says it all. I will never buy from again. No indication of any "final sale" at the time of purchase and item is defective. Dishonest company. Don't do business with them!

Bad Service Our order never arrived. It was listed as sent but also stored in your warehouse. Your abysmal customer service did nothing until we finally disputed the credit card charge a month later. You finally at least issued a refund for the several thousand dollar order. What a shame. Your fixtures are attractive and high quality.

Overall Great Fixture Super easy for my electrician to install. I love this fixture! Looks great along my sloped ceiling. Unfortunately, I received a damaged glass globe. When I asked for a replacement, I was sent an entirely new fixture. This was generous but now I have an unusable fixture due to a broken globe. A replacement globe would be great so that this fixture does not go to waste!

Poor customer communication I have not received the product yet. When I ordered it ( a while ago) it said to be shipped in 2 weeks. Heard nothing from your company, had to follow up to find out what happened to the light and got a response saying it wasn't in the warehouse. This was my first experience with this company will probably not order again. Poor customer communication

Lighting is so important in an… Lighting is so important in an interior, but good design can be so expensive. The bedside lamps I bought from Mitzi are more interesting, unique, and attractive than choices in other brands that cost a lot more.