Public Goods has excellent customer service Public Goods sells good products, responsibly sourced and packaged. I especially value their follow-up when something goes wrong: they work to satisfy customers and to be sure that it doesn't happen again. Customer service, in my opinion, will make or break my relationship with a company. I do appreciate the help I got when a product arrived damaged.

Public Goods: 5 Stars Always Public Goods is always a pleasure to work with. Quick to respond and resolve issues as soon as they arise, very communicative, and the quality of their products are top notch. Public Goods is always our preferred choice!

Responsive customer service! I was able to contact customer service to update my subscription processing date. They sent me an online invoice right away, and the items reached me quickly! Thank you, Public Goods!

Purchased some items in 2021 and I've… Purchased some items in 2021 and I've been charged yearly for a membership despite never engaging with the website or service since. I guess I'm a sucker.

Amazing Company I love the use of clean ingredients in everything that Public Goods sells. I feel safe using the products and appreciate the product transparency upfront before I even purchase. I think there are areas of improvement as well: Such as the website interface, managing auto shipments, and the use of Plastic. I try to limit my plastic consumption as much as possible and I would love for Public goods to offer a take back program for their plastic packaging of bulk refills and other plastic materials used in shipping certain items. So this way they can be reused and upcycled in house at public goods. I really hate to have to throw them away after I finish refilling, seems like such a waste when they could be sent back, cleaned, and given to a new customer. Please become plastic packaging free! Plastic is awful for the environment.