Great help with a damaged order I have order from public goods before and truly love their products for how natural they are. I placed a big refill order for my house consisting of like 15 products. Unfortunately in its route here almost everything was damaged and not useable except like 3 items. Thankfully the support team was a great help and replied to my damage request with just 2 hours and having everything reorder. I know it wasn’t public goods fault for the damaged products in route but they did a wonderful job at getting all of the items replaced. I will continue shopping with them!

Amazing products, made better by incredible customer service! I've loved Public Goods for years, but this past experience really set them above. I ordered the Clay Mask for a rental property and it arrived in a Night Moisturizer jar. Product was fine but just labeled incorrectly. I reached out and within minutes I had a replacement on the way! Wasn't even expecting a replacement (they also offered a refund option)- such a wonderful gesture from a wonderful company. Thank you so much!

Purchased some items in 2021 and I've… Purchased some items in 2021 and I've been charged yearly for a membership despite never engaging with the website or service since. I guess I'm a sucker.

They don’t tell you they’re going to… They don’t tell you they’re going to charge you $79 a year for a “membership”! Scam alert! I’m trying to get my $79 bucks back. Let’s see what happens! Update, I was notified they will refund me the membership that they surreptitiously charged me for! Buyer beware!

Caring and flexible I am a member of Public Goods since 2020 and gives me peace of mind knowing they are actively working to make packaging and all containers sustainable. The goal is to take plastic of my life and PG is helping with this. Also, their customer service is amazing. Caring people, fast answers, and flexibility to make things easier for the customer.