After simply inquiring about an order… After simply inquiring about an order status that wasn’t available in the website, was put on hold for 20 minutes listening to about a 30 second audio loop. Finally hung up without receiving an answer to a seemingly simple inquiry. So I texted requesting the order status information. Now,I’m asked to provide a survey. Really?

It took over a week to resolve the… It took over a week to resolve the mistake that was made to my order. I called, emailed and even used the chat feature but still did not receive any significant response. I finally received a call from Marquel Hamilton and he quickly resolved the issue. I gave Marquel the 5 star review for his quick response however, my overall experience was disappointing.

Priceless Customer Aervice Dori Rose went above & beyond in resolving my problem relating to order #4787792. Her polite & effective resolution was truly exceptional customer service. Based on my interaction with her I would not hesitate to order from you again or refer friends/ colleagues. You are fortunate to have someone like her on your staff. Her customer retention skills are priceless.

I called and spoke with the sales & service representative Vanita Dulaney I called and spoke with the sales & service representative Vanita Dulaney and she was extremely helpful and very nice helped me with my order and in a timely manner and also responded back quickly to emails that I had questions in regards to the product I was purchasing. In the future if I am needing other products I will be purchasing from Flooringinc.com

Angela was absolutely wonderful to work… Angela was absolutely wonderful to work with. As a small business starting out in a new retail space she was able to work with to find the perfect flooring we needed and within budget. She was very knowledgeable and informative and walked us through the entire process. She is definitely an asset to your organization and we will definitely be doing more business with you!