So nice and helpful!!! I’m so thankful for this customer service. Amazing! I had trouble with my order for a friend and I was a little bummed, but Sunny was incredibly helpful and patient. They put me at ease. I will definitely be recommending Fresh Sends to friends and will be ordering for myself. Love the idea that you get a different bouquet every time, but the aesthetic is very what I’m looking for—modern, a little wild yet somehow clean. Thank you!!!

Seriously the best flower delivery Seriously the best flower delivery! First off, the bouquets are STUNNING. The packaging is adorable, and the process/delivery is so easy. Not only that, but the selection of cards to send with the bouquet is unmatched. My friend’s grandfather passed away & I was able to choose a “praying for you” card which just made it so much more meaningful. And to top it all off, they wrap the bouquet in a super cute newspaper-like paper with an encouraging message. The one to my friend said “brighter days ahead” which was so fitting for the situation and made it even more thoughtful. I will only use Fresh Sends for flower delivery now!!

11/10 Customer Service 11/10 Customer Service. Due to the holiday weekend, the flowers I ordered, when shipped, were nearly dead. I emailed FS & they replied to me within 8 hours. Not only were they super understanding, but also sent my gf a new shipment of flowers and a discount code for my next purchase. I already loved this company for their aesthetic—but this just set the bar! I will only be buying flowers online from here & will spread the word more often! Thank you FS for your amazing customer service x

LATE DELIVERY ON VALENTINES DAY LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valentine's Day surprise was ruined, I do not recommend this business at all! Very expensive flowers, around $100, to not have been delivered at my desired date. Unacceptable, please avoid!

I saw an add for this company on…instagram I saw an add for this company on instagram and it has become my absolute favorite and go to for every special occasion! I had an issue with my last delivery and contacted customer service and let me tell you, they went above and beyond to make things right! It made me feel seen, loved, and heard! Which is what their story is about ❤️ To find a company who actually cares about making things right is rare these days! If you haven’t used fresh sends, I highly recommend that you do! You would not regret it!