I saw an add for this company on…instagram I saw an add for this company on instagram and it has become my absolute favorite and go to for every special occasion! I had an issue with my last delivery and contacted customer service and let me tell you, they went above and beyond to make things right! It made me feel seen, loved, and heard! Which is what their story is about ❤️ To find a company who actually cares about making things right is rare these days! If you haven’t used fresh sends, I highly recommend that you do! You would not regret it!

The cutest delivery 🫶🏻 My daughter sent me these flowers for my birthday and it was the sweetest surprise in the cutest packaging! I had never heard of this company prior but will definitely use them in the future 🫶🏻

LATE DELIVERY ON VALENTINES DAY LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valentine's Day surprise was ruined, I do not recommend this business at all! Very expensive flowers, around $100, to not have been delivered at my desired date. Unacceptable, please avoid!

Change in order I made an order, my first, and right after I realized I actually was not gonna be available for the delivery date so I emailed them to ask if I could move the date and their customer support responded quickly they were so helpful, kind and understanding . They helped me change the delivery date and I can’t wait to receive them !

Amazing Customer Service I had an issue with the shipping address on an order and reached out to the team to assist in getting this resolved. They replied quickly and were super kind and helpful! We resolved the issue swiftly and painlessly which was very refreshing! I really appreciated their support and like their brand even more now for their care in handling my case. :)