Cory Schneider
GBGreat experience ordering a West Elm table! My experience ordering a West Elm table from Lazy Suzy was great. I have never heard of this vendor before, but they showed up when I went price shopping after some sticker shock seeing West Elm’s $200 shipping fee for a table I wanted. Lazy Suzy offered it for the same price (including the limited time discount code) and for only $99 shipping. Suddenly the deal made sense. Took about four weeks to get the table, but contracting third party shippers can take time. I’d order from them again in a heartbeat.
JAMES
GBAn Amazing Experience with a Great Team! Great customer service, very responsive and helpful. The tables I originally wanted were no longer available after I ordered them. The team helped me find a great substitution and made the transaction so easy. Very happy with my tables AND with the amazing people at LazySuzy!
AM
GBGive Seeded a try! I was able to find the Crate and Barrel sofa I wanted for a better deal than the C & B site. I was a bit nervous about using this site which was "unknown" to me. And, the sofa took a while to arrive. I wondered if I was being scammed!? But, it did arrive and was in perfect condition. The delivery team was incredibly polite and professional. Overall, I am a very happy customer!
Ronni S
GBUPDATE TO DAMAGED MERCHANDISE ISSUE UPDATE TO ORIGINAL REVIEW: Lazy Suzy came through with excellent customer service. My Ida West Elm media console arrived damaged with a big hole in one of the doors. Lazy Suzy contacted West Elm and arranged for the old console to be picked up and a replacement piece to be delivered. Jenn, our customer service rep, was very responsive, concerned about making us happy, and super helpful. Due to issues at West Elm, not LazySuzy, the new console was slow to arrive. Jenn kept me updated through the process and made sure we did finally receive a perfect console. She even checked in after it came to make sure there were no further issues. Highly recommend LazySuzy - their customer service could not be better at a time when supply chain issues are everywhere.
SJA
GBWas skeptical but I was wrong! I was super skeptical initially since the table I ordered was no longer available through the vendor and LazySuzy didn't originally have a expected delivery date. But Allie was wonderful about inquiring with the warehouses to get updates and relay it to me. I just received the table and it is exactly as stated and beautiful. I am very thrilled to have been able to obtain a sold out table through LazySuzy. It is definitely a legitimate business. Four stars instead of five since there was so much uncertainty about delivery dates and availability.