nikki hronis
GBVery happy customer! Just completed my third purchase using this awesome company! The design ladies were very helpful in finding pieces I never saw when I searched. My last purchase,a bedside table,was packed perfectly and arrived within two weeks. I highly recommend LazySuzy. Often times their shipping has been cheaper than the actual store websites.
John
GBGood Customer Service We received a West Elm chair from LazySuzy. There was a hiccup on the delivery date, but the CEO reached out to us and made everything right. He was responsive and professional in solving the matter, so good customer service, and we love the chair!
Kgarman
GBI couldn't be happier with this… I couldn't be happier with this purchase. I bought a CB2 couch 2 years ago, I decided recently to buy the matching couch and was upset to learn CB2 is sold out out them and won't be stocking them any longer. I found the same couch on Seededhome.com. I'll be honest, I thought it was a scam, but was desperate for this couch, so I gave it a shot. So glad I did! I received an email right after purchasing, stating it should be delivered within two weeks and it was! It would have been nice to have a phone number or email address to call, but the "live chat" did help. Couch was as described and delivered very quickly. I would highly recommend this website!
JAMES
GBAn Amazing Experience with a Great Team! Great customer service, very responsive and helpful. The tables I originally wanted were no longer available after I ordered them. The team helped me find a great substitution and made the transaction so easy. Very happy with my tables AND with the amazing people at LazySuzy!
LanaE
GBGood customer service Ordered a couple of items I could not get directly from West Elm. I couldn't see anything about shipping in my confirmation email first, but after contacting customer support, i got a quick and friendly answer and the products arrived on time too. Very happy with how things went.