Scam - Literally stole our money and TOLD us they did. We have proof. Scam. They are not listed on the BBB as they claim with this statement. "Leaders in Pool Supply Over 1 million customers. BBB A+ rated since 2004" Additionally, they never shipped our order and sent us an email saying their merchant services never paid them so they can't refund us. Seriously...I have the emails. HUGE scam. They're still selling things even though they told us they can no longer buy merchandise from suppliers because $500,000 was stolen from them.

Scam Scam - they charge your credit card instantly and never ship the product out, even though the product says 'in stock'. Their discount code doesn't work and neither does their chat.

Took my money but never sent the… Took my money but never sent the product. Then sent a letter saying I'm not getting the product or a refund, to file a claim with my CC company.

Horrible Company! Horrible! I don't think they are actually a company! I ordered $500 worth of stuff for my new pool and I never received it. I have called 7-8 times and left 2 voicemails and have not heard any response. I sent 3 emails that were never answered. I finally got a lady on the phone and she said she was going to "escalate" my order and email me later that day, but that was over a week ago and I have not heard a thing. They charged my card right away, which I am pretty sure it not legal. I'll have to call the CC company to dispute the charge.

BUYER BEWARE!! BUYER BEWARE!!! I ordered a large pool float ($70) which was advertised to ship the same day. The float did not ship until two weeks later. Upon receiving the pool float I noticed it was stained in several spots. I decided to fill it up anyway because stains don’t really affect the performance however there was a HUGE hole in the float causing it to deflate within 5 minutes. It all made sense..the stains, the taped box and the taped bag the float was wrapped in - this was a damaged returned item that Aqua Supercenter sent me. I contacted Aqua Supercenter several times asking to return this item for a refund since it was defective and they never responded. PLEASE DO YOUR RESEARCH BEFORE SPENDING YOUR HARD EARNED MONEY HERE. This business sells damaged items to consumers at normal retail prices and is also unresponsive once they have your money.