Cannot get a refund now Ordered a replacement pump motor on 9/16; have yet to ship it. Called on 9/22 and spoke to someone about the motor shipping and the lady on the phone said they cannot ship the item so I requested to cancel the order and get a refund. Refund never came and order still says unfilled on their website. They don't respond to chats or emails. Calling now just goes to voicemail. AVOID THIS COMPANY!!!

Lowest Prices On Pool Pumps and Pool Chemicals Online Period Long time customer of 10 years now (yes, one of the only pool supply sites back then) - they have kept with their same friendly customer staff to build up relationships with, they are family run and is not afraid to lose money multiple times if possible to make a customer happy. Thank you AquaSupercenter.com & Affiliates!

They are a complete scam They are a complete scam, they charged my credit cards three times $2,688 each over $7,500 on Sept 8th and shipped nothing. They do not answer their phones or return emails and sent a form letter stating they got shut off by their suppliers and will be refunding our money we paid and never received what we ordered. They evidently have VISA and Mastercard scammed because ever dispute we have filed has been overturned they are con men of the first order and will end up in jail.

Aqua Supercenter located in 1680… Aqua Supercenter located in 1680 Fruitville Rd STE 515, Sarasota, FL 34236 is an ABSOLUTE SCAM. They list on their website that that they are accredited by the Better Business Bureau, which is not the case since I’ve looked it up at this point. That is where I filed my original complaint. I ordered pool filters on August 20, 2020 because their website claimed to have them in stock. After about a week with no update. though they charged my credit card right away, I called and was told they didn't actually have them in stock and would be issued a refund. I have not yet received a refund for my purchase and now can't even get a hold of them. They don't answer phones, return voicemails or emails or deliver on the products they've charged for. If you don't have the products, that's ok. But then don't charge consumers and then REFUSE to provide a refund. Not sure what kind of business this is, but clearly, something very ILLEGAL is going on. Definitely should've read ALL reviews prior to trusting this place

Scam DO NOT buy anything from here… This mickey mouse outfit has still not shipped the filters I ordered in early August. Why does it take so long to ship something that they advertised as being in stock? I have tried using their chat, but get no response. I suspect that this is a scam, so DO NOT buy anything from this site!!