I ordered some chairs and order was… I ordered some chairs and order was processed no issues then someone emails me and cancels my order due to a pricing error without even offering me any other options and now I have to wait for a refund

Great Customer Service! I am very pleased with the customer service I received from Urbilis. I was helped by Nick and Alex on two different occasions. Both were professional, polite and knowledgeable about their products and procedures. I enjoyed our interactions. Thank you so much! Butch Stilwell Interior Foliage Systems, Inc. Springfield, IL

I was wary because the price was so … I was wary because the price was so reasonable. It arrived on time, in perfect condition, and the color was even more stunning than the photo online. It was absolutely perfect! I'm going to replace all my old planters with new ones from Urbilis!

Amazing Customer Service Special thanks to Lindsay who has worked with me on all my purchases. She has been patient friendly and professional through the whole process. The products I have purchased are beautiful and seem of good quality. I will highly recommend Urbilis.

Beautiful Planters Beautiful Planters! Ordered two and actually the top edge of one planter was cracked. I took pics and sent in to customer service. Their attention was prompt and first class. Sent me a replacement planter which I received quickly. So nice to work with a company who will stand behind their product and appreciates the customer. This is what creates a loyal customer! Thank you.