customer
GBWhat's up with my order? It’s been a full week since placing my order, but I haven’t received any information about its status. When I login to look it up, it says “waiting to be fulfilled”. Why? Is it on backorder? Until when? Warehouses no longer take a week to ship orders so something is wrong, but I have no idea when to expect this order.
Carol S.
GBBeautiful planter! We ordered the large planter in a wooden stand, and we couldn’t be happier. It was packaged carefully and arrived in perfect condition. We love everything about it, including the color pebble, and it works beautifully in our living room.
Mahogany Grace
GBAs a new small business owner I needed… As a new small business owner I needed to create a chic decor to service my clientele. I am on a budget & while shopping on the Urbilis site, if I couldn’t afford my first choice there were several other amazing options to chose from. I am so happy that all 4 planters add the highend feel I was going for!
TM
GBBeautiful Planters Beautiful Planters! Ordered two and actually the top edge of one planter was cracked. I took pics and sent in to customer service. Their attention was prompt and first class. Sent me a replacement planter which I received quickly. So nice to work with a company who will stand behind their product and appreciates the customer. This is what creates a loyal customer! Thank you.
John
GBEuropean Planter Great experience. I had a few questions and Lindsay was extremely helpful. The planter was delivered in a timely manner. It was exactly what was presented to me. My wife and I are very happy. I would not hesitate to order from this company again. Perfect condition and free shipping. Could not be more satisfied. Thanks Lindsay