Beautiful Planters Beautiful Planters! Ordered two and actually the top edge of one planter was cracked. I took pics and sent in to customer service. Their attention was prompt and first class. Sent me a replacement planter which I received quickly. So nice to work with a company who will stand behind their product and appreciates the customer. This is what creates a loyal customer! Thank you.

Great Customer Service! I am very pleased with the customer service I received from Urbilis. I was helped by Nick and Alex on two different occasions. Both were professional, polite and knowledgeable about their products and procedures. I enjoyed our interactions. Thank you so much! Butch Stilwell Interior Foliage Systems, Inc. Springfield, IL

Outstanding!! Outstanding!!! I could not be MORE pleased. The planters I received are exactly as I expected and hoped and even better! Delivered timely, packaged professionally. I plan to use them in future and would most definitely recommend them. Angela

What's up with my order? It’s been a full week since placing my order, but I haven’t received any information about its status. When I login to look it up, it says “waiting to be fulfilled”. Why? Is it on backorder? Until when? Warehouses no longer take a week to ship orders so something is wrong, but I have no idea when to expect this order.

Great products and personal attention! We needed color swatches since our planters were made to order from Spain and non-returnable. A person with a name, Paige, contacted me and sent swatches-then followed up to make sure I'd received them. I did received and ordered the planters. I recieved a head's up that the order had shipped from Spain from my same contact, Paige. My client recieved the planters, texting me upon receipt that she was delighted with them! The follow through and personal contact was very important to making this order happen. Very happy!