just very poor experience all they way around Not the greatest experience. Was shipped later than expected . So waited an extra week . Then when it finally arrived was missing a vital hose for operation. Then instead of overnighting the hose I waited another week. And It was shipped with hydro fluid in hoses that when uncrated leaked all over my pavers on driveway.. and the kicker is I thought I was buying a splitter with an 8 hp engine and showed up with 7hp So basically poor experience all the way around...Ryan was somewhat helpful but I as the customer was the one calling to figure what was going on.. poor way to run a business . If I ran my restaurant how they conduct business I would not have stayed in business very long...such an ordeal I haven't even used it yet just because of the long drawn out bad experience all the way around...

Good customer service before delivery… Good customer service before delivery and I haven’t had to use it since delivery. The product was exactly what I ordered and has worked perfect for my needs so far. I have 70 acres of tree farm so I have been using the chipper a lot and it has worked flawlessly so far. Thank you

Was searching for a specific wood… Was searching for a specific wood chipper...they went above and beyond to ensure I received the desired wood chipper. Followed up with a message after I received...These guys are a 5 star...! Thanks

Great chipper,excellent choice for the… Great chipper,excellent choice for the money so heavy duty, best product I've ever bought. The emergency shut off switch vibrated loose a few times but that's OK, I would suggest To post on the hopper to look down it every time before starting, Just in case something or someone didn't get in it, Even if you just took a 10 minute break. For American made and the money I'm extremely impressed, Many thanks for creating such a great product. Best Barry

Fast, easy and great communication for the money After working with Wood Splitter Outlet, we are super happy with our new Boss 25 ton and the great communication, follow up and service, especially for the price. Their price we better than anyone else we looked at and included not only free shipping, but also liftgate delivery. We'll definitely work with weight again when it comes time to buy a chipper for our property. Thank you Jay and Sheila Carpenter