The service from WSO was five star… The service from WSO was five star excellent but the issue we had with the oil seal was the engine manufacturers issue. I elected to not press the issue any further as our repair was satisfactory and I have too much on my plate now but the machine works fantastic and performs exactly as described.

Excellent product, service and price. We ordered our new log splitter from Wood Splitter Outlet as they had the best price with free shipping and lift gate delivery. We are very happy with their excellent customer service--Ryan is very helpful and is great with follow through (thank you so much Ryan). We love our new splitter!! Received it last week and we have already split a couple cords of wood. It does an excellent job and exceeded our expectations!

just very poor experience all they way around Not the greatest experience. Was shipped later than expected . So waited an extra week . Then when it finally arrived was missing a vital hose for operation. Then instead of overnighting the hose I waited another week. And It was shipped with hydro fluid in hoses that when uncrated leaked all over my pavers on driveway.. and the kicker is I thought I was buying a splitter with an 8 hp engine and showed up with 7hp So basically poor experience all the way around...Ryan was somewhat helpful but I as the customer was the one calling to figure what was going on.. poor way to run a business . If I ran my restaurant how they conduct business I would not have stayed in business very long...such an ordeal I haven't even used it yet just because of the long drawn out bad experience all the way around...

I wouldn't trust this company if it… I wouldn't trust this company if it were the last company on earth. Customer service is a joke. They don't know the meaning of responsiveness or integrity. They claim their products are new, but they are really used returns they buy in bulk from other companies. If it works, you got lucky. If it doesn't, they won't give you a refund. Place is run by clowns and crooks.

Great experience and follow through. Great experience and follow through. Ryan at WSO was communicative, diligent and caring about my order. There was a small issue that occurred in delivery, he followed up and ensured the order went through as intended. I cannot recommend him more highly - he runs an internet business the way you want everyone to. Rest easy and have confidence. Will return when the time comes....