Great Wood Splitter I purchased the Boss 25 ton wood splitter. I ordered the bundle, which included the cover and the 4-way wedge. Wood Splitter Outlet had the bundle for a great price, which included free shipping and lift gate service that most others don't include. I have no complaints with Wood Splitter Outlet or the quality and function of the splitter. The splitter arrived in a crate, but did not include an owner's manual or assembly instructions. I was able to find both on the Boss website, which also had a link to a very helpful assembly video. After assembly I had difficulty trying to find out how much hydraulic oil to put into the reservoir, but determined it to be around 6-7 gallons. Overall I had a positive experience and would recommend both the splitter and Wood Splitter Outlet.

just very poor experience all they way around Not the greatest experience. Was shipped later than expected . So waited an extra week . Then when it finally arrived was missing a vital hose for operation. Then instead of overnighting the hose I waited another week. And It was shipped with hydro fluid in hoses that when uncrated leaked all over my pavers on driveway.. and the kicker is I thought I was buying a splitter with an 8 hp engine and showed up with 7hp So basically poor experience all the way around...Ryan was somewhat helpful but I as the customer was the one calling to figure what was going on.. poor way to run a business . If I ran my restaurant how they conduct business I would not have stayed in business very long...such an ordeal I haven't even used it yet just because of the long drawn out bad experience all the way around...

Had a great experience Ryan worked with me to answer my questions and processed my order immediately. I purchased the Powerking 34 ton splitter. Due to no fault of Ryan's the splitter does not come with assembly instructions. You better be able to figure out the small parts diagram to figure out how to put it together. The manufacturer has a video on YouTube showing the assembly of their 42 ton which is much simpler than the 34 ton. It is astonishing a piece of equipment like this has no assembly instructions. I was also missing nuts, bolts and washers. Once I got it assembled it is a beast and I'm really happy I bought the kinetic. It's a shame the manufacturer either lacks the pride of their equipment or just doesn't care about their customers. This rant is totally directed a Powerking. Ryan is awesome.

They were great to deal with in every… They were great to deal with in every respect. After I bought the unit I noticed that one of the big box stores had the same unit for a few hundred dollars less. When I contacted Wood Splitter Outlet, they looked at the advertised price and more or less gave me a refund for the difference from what I paid. They did the same when I noticed the replacement blades on sale from yet another company. They stand by their prices and are very responsive. Also, the chipper arrived in only a few weeks after I ordered it. I would definitely buy from them again as their customer service is top notch! John

Great price and shipped quickly Great price and shipped quickly. Service actually have a live person to talk too which was helpful. Would definitely do business with them again.