Item arrived after delays due to world… Item arrived after delays due to world wide pandemic and product shortages (run on berkey water filtration systems). I received email alerting to the delays and the option to cancel order. I allowed order to complete and eventually the unit arrived in good condition as ordered. Can not fault RainHarvest for the delays, everywhere I tried to order they were out of stock at the time. Satisfied overall.

Wonderful experience Wonderful experience. My Sterilight bulb and Quartz sleeve broke in transit. When I opened the package and discovered the damage, I took pictures and e-mailed the company. Dan Peters was awesome - he responded promptly and told me he was shipping a replacement set and thanked me for the pictures to help them file a claim with the carrier. He followed up with me and let me know when my replacement was shipped and made sure I was satisfied. I will definitely use RainHarvest Systems again next year when it is time to replace the bulb and sleeve. Thanks to Dan and the company for great customer service and support!

Awesome company with great employees Awesome company with great employees. Would have been 5 stars, but they initially sent the wrong item.

I was disappointed it took 4 months to… I was disappointed it took 4 months to get my Berkey filter system. Other Berkey dealers had them after everyone couldn't get them. My package did not include an instruction booklet. There was no testing red dye included which other companies sent out. I will get my supplies elsewhere in the future.

Products arrived early and in perfect… Products arrived early and in perfect condition. Installation was straightforward and simple. Price was best I could find. I will use RainHarvest again whenever I have a need for their products. Best Price. Functional. Speedy delivery. What more can you ask for?