Aaron B
GBTop notch service and products Great specialized products and service. Sparking of service, Dan Peters was very responsive and informative as my customer service rep. He gave me plenty of options for delivery when one of my ordered items was out of stock. Furthermore, he seemed to have a certain amount of expertise in rainwater catchment which is reassuring. Shipping speed was better than average and packaging of my items was well done. I would definitely buy from again.
Karen M
GBGreat service, great product! Rainnharvest was upfront and contacted me personally to update me on the availability and late shipment of the Berkey system I had ordered. Due to the pandemic, my system was manufactured and shipped much later than expected. They phoned me to let me know and offered to cancel my order (I didn’t cancel). They contacted me 2 more times to update me as to when I would receive it. It arrived sooner than expected and in perfect condition. Thank you Rain Harvest!
Gammy - Debbie Lane
GBAwesome company with great employees Awesome company with great employees. Would have been 5 stars, but they initially sent the wrong item.
John
GBPar Excellance! An especially great shoutout to John in tech help, shipping department. He helped me locate a replacement screen for one of my Leaf Eater downspouts. It’s really too bad that the manufacturer does not offer replacement screens - they need to! They do wear out from time to time.
Bomberstoked
GBRainharvest sells awesome tanks Rainharvest sells awesome tanks, fixtures and accessories I can find nowhere else! I had a problem with an overflow adapter I ordered, and they got back to me right away and we eventually figured out that I was doing it wrong! So one suggestion for improvement would be to include detailed instructions with the products, but I still think these folks are 5 stars