Par Excellance! An especially great shoutout to John in tech help, shipping department. He helped me locate a replacement screen for one of my Leaf Eater downspouts. It’s really too bad that the manufacturer does not offer replacement screens - they need to! They do wear out from time to time.

I was disappointed it took 4 months to… I was disappointed it took 4 months to get my Berkey filter system. Other Berkey dealers had them after everyone couldn't get them. My package did not include an instruction booklet. There was no testing red dye included which other companies sent out. I will get my supplies elsewhere in the future.

Great service, great product! Rainnharvest was upfront and contacted me personally to update me on the availability and late shipment of the Berkey system I had ordered. Due to the pandemic, my system was manufactured and shipped much later than expected. They phoned me to let me know and offered to cancel my order (I didn’t cancel). They contacted me 2 more times to update me as to when I would receive it. It arrived sooner than expected and in perfect condition. Thank you Rain Harvest!

Top notch service and products Great specialized products and service. Sparking of service, Dan Peters was very responsive and informative as my customer service rep. He gave me plenty of options for delivery when one of my ordered items was out of stock. Furthermore, he seemed to have a certain amount of expertise in rainwater catchment which is reassuring. Shipping speed was better than average and packaging of my items was well done. I would definitely buy from again.

Placed Two orders with this company…awesome service Placed Two orders with this company other than the USPS dropping the ball these guys are awesome they get you order out fast. They were more than helpful on the phone with providing the information I needed so I can order what I needed. Highly recommend these guys.