Michael Simmons
GBI just recently discovered this company… I just recently discovered this company while looking for a water filter that was difficult to find elsewhere. What a gem I found. After finding out the other products that they offer I will be a repeat customer, already have been!
Allen Harris
GBWonderful experience Wonderful experience. My Sterilight bulb and Quartz sleeve broke in transit. When I opened the package and discovered the damage, I took pictures and e-mailed the company. Dan Peters was awesome - he responded promptly and told me he was shipping a replacement set and thanked me for the pictures to help them file a claim with the carrier. He followed up with me and let me know when my replacement was shipped and made sure I was satisfied. I will definitely use RainHarvest Systems again next year when it is time to replace the bulb and sleeve. Thanks to Dan and the company for great customer service and support!
Russ
GBExcellent Customer Service All needed items in stock and delivered in timely manner. I had some technical questions but all supporters were unavailable. However, I left message and received callback later that day. Even though it was 5pm or maybe a little after, he stayed on the phone and thoroughly answered all my questions. Good job guys !
Rex
GBThe RainHarvest System is AWESOME The RainHarvest System is AWESOME, I bought two of them. They catch water even from condensation. My metal roof covers 3,600 sq feet so even with just condensation, I catch ~30 gallons in a night. Then my wife found the exact same product for sale on Amazon from another vendor for about $90.00 less. I purchased it too--exact same product but no shipping fee if you have Prime. The only thing I can think of at this time that would make the product better is for the hose connections to be made of brass. Applying a brass fitting to a plastic fitting will sooner or later result in failure.
Stan
GBItem arrived after delays due to world… Item arrived after delays due to world wide pandemic and product shortages (run on berkey water filtration systems). I received email alerting to the delays and the option to cancel order. I allowed order to complete and eventually the unit arrived in good condition as ordered. Can not fault RainHarvest for the delays, everywhere I tried to order they were out of stock at the time. Satisfied overall.