Kick Ass Grills

2810 Stoner Court, #1, 52317, North Liberty, IA, United States
http://www.kickassgrills.com
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4.40
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

5.00%

1

10.00%
About Kick Ass Grills

Welcome to kickassgrills.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of kickassgrills.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.spotix.com, www.firepitsdirect.com, www.fireplaceremotecontrols.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!

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StevenMcNutt
GB

As to ordering on line it was easy but… As to ordering on line it was easy but real tell sign is if the right product is sent and fits.Previous vendor sent the wrong size, in the process of returning their poor selection.

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Rose
GB

Great customer service! The Kick Ass Grill team were very quick to respond to all the questions we had regarding our purchase. They process our order that same day and I had it sitting on my doorstep within 2 to 3 days. Very impressed!

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Heiss Jr.
GB

Excellent customer service ! I ordered the wrong part number and I was informed that I could order the right parts . Return the wrong part for a refund . I’m still waiting for the two different deliveries , not a fault of yours , FedEx said they couldn’t deliver the package because nobody was home . That was Bologna , I was here all day long and waiting for the delivery , even had the gate propped open so the driver would have easy access to the premises . Nick , your Salesman did an excellent job of handling my purchase . Thank you for your expertise . I will highly recommend your company to anyone who wants to have a great experience shopping for their needs .

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William
GB

Coming back for another order I originally purchased my grill and some accessories from Kick Ass Grills back in 2017. I was cleaning my grill the other day and noticed that my seer burner was starting to fail, so I thought that I had better order a replacement. These guys are terrific to work with and surprised me with an early delivery. I highly recommend Kick Ass Grills for your consideration.

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kim
GB

I reviewed my account to see when the… I reviewed my account to see when the items I ordered would be delivered. One item was listed as temporarily discontinued however I was still charged for it. I called the number on your site. Spoke with Vince regarding why I would be charged for something that was discontinued. He advised me that the 2 items I ordered would be shipped today. One of the items was listed as arriving (at least by) 3/18/24 which was a week ago. The other item (the one that was supposedly unavailable) was schedule to be here no later than3/26/24, today is 3/25/24. Needless to say it is not going to be here on 3/26/24.

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