Kick Ass Grills

2810 Stoner Court, #1, 52317, North Liberty, IA, United States
http://www.kickassgrills.com
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4.40
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

5.00%

1

10.00%
About Kick Ass Grills

Welcome to kickassgrills.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of kickassgrills.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.spotix.com, www.firepitsdirect.com, www.fireplaceremotecontrols.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!

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Loch
GB

Had to cal multiple times to get update… Had to cal multiple times to get update on when products would ship. Was told multiple times they incorrect dates and would have to follow back up since nothing arrived when I was told. Would also be told from reps they would get back to me with information as to when items would be coming in or shipping out but would never hear back so I would have to follow back up myself. Probably contacted customer service 10 times and still haven’t received my products that were supposed to ship multiple weeks ago. Also I still don’t have an accurate date when the grill is supposed to arrive.

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Charles Hall
GB

Just to let you know that I got my Grill Grate Just to let you know that I got my Weber grill grate 7670 today 17Apr2024. It was shipped 04Apr2024. This is not your problem, it took 2 weeks for me to get a welding hood from Lincoln as well from USPS.

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Terry Jindra
GB

Easy to order Easy to order. However I did not see an option to include a resale tax number on the order.

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ScamAlert
GB

Highly recommend! I called to get help with an order of a grill and other parts for an outdoor kitchen. They were very helpful in making sure I had the components I needed and gave me a discount for purchasing a bundle, which was greatly appreciated. My order came quickly and we had no issues with delivery. It was all very easy. I would highly recommend them!

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Heiss Jr.
GB

Excellent customer service ! I ordered the wrong part number and I was informed that I could order the right parts . Return the wrong part for a refund . I’m still waiting for the two different deliveries , not a fault of yours , FedEx said they couldn’t deliver the package because nobody was home . That was Bologna , I was here all day long and waiting for the delivery , even had the gate propped open so the driver would have easy access to the premises . Nick , your Salesman did an excellent job of handling my purchase . Thank you for your expertise . I will highly recommend your company to anyone who wants to have a great experience shopping for their needs .

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