TileBar's great- But Jason is the bees knees. I use TileBar for 2 reasons- the ability to see great tiles with all the pricing, square footage info and stock status available in real time, and for Jason. Jason is always such a help to me and my team. He responds so promptly, and always seeks to find a solution swiftly and efficiently. TileBar just wouldn't be the same without Jason!

NO REPLY TO NUMEROUS REQUESTS Ordered Topacio Light Blue 2x10 subway tile and coordinating Topacio Light Blue 2x10 bullnose in November. Was told the bullnose was backordered until December 4th. Waited and when the bullnose arrived and the installer opened the boxes it is NOT bullnose, but more field tile. My "rep" asked me to email photos, I did so on December 13th, today is the 18th with no response. My rep has not yet responded to three voice messages and two emails.... I am left hanging. I am a custom home builder, this can't happen as I don't know what to tell my customer!!

I work for Home Depot and had a… I work for Home Depot and had a customer who wanted to order special order tile from Tilebar for an install of a backsplash- we only partially received the order with one of the boxes damaged so we sent one of the boxes back and called Tilebar - and we called Tilebar again and got hung up on after we stayed on the phone with them for over 30 mins so then I called again and they hung up on us again after they transferred us - then I called again and someone gave me an email address because they couldn't help me. Now my customer is frustrated because of the tile hold up we cannot proceed with installation. We ordered the tile over a month ago, its been over a week and nobody has even answered the email that was sent and I keep calling Tilebar and I still keep getting hung up on. Will never encourage anyone to order from Tilebar ever again.

Marcel goes above and beyond for his customers. Where do I even begin!? Marcel goes above and beyond for his customers. When I connected with Marcel, he was warm and very service oriented. He sent me samples of what I requested and he also shared other possible options with me. We ended up choosing a tile he had recommended instead of what we had originally selected ourselves. Our orders are slowly being delivered and he still continues to keep me up to date on shipment times.. I MEAN, need I say more? Marcel and TileBar are AMAZING! They're your one stop shop for tile orders!

Tilebar Is All That’s Needed! I so glad in stumbled upon Tilebar online! I order multiple samples which were inexpensive and arrived quickly. When I finally decided on tile for a bathroom and kitchen backsplash, the products, to include grout, also arrived quickly and very well packaged. I spoke to a salesperson once regarding a trim and she was very helpful and the website has been very easy to navigate. I’ll use Tilebar again for my upcoming projects, without a doubt!