Rose M
GBTilebar Is All That’s Needed! I so glad in stumbled upon Tilebar online! I order multiple samples which were inexpensive and arrived quickly. When I finally decided on tile for a bathroom and kitchen backsplash, the products, to include grout, also arrived quickly and very well packaged. I spoke to a salesperson once regarding a trim and she was very helpful and the website has been very easy to navigate. I’ll use Tilebar again for my upcoming projects, without a doubt!
Emily Aldridge
GBNice tile but huge delays Nice tile but huge delays. I placed an $6,000 order on March 1 and most of it hasn’t even shipped as of April 2. I was told it was because they moved warehouses. OK?? That’s not my problem. They did give me a small refund for the delay, but this is holding up my whole project. The samples I ordered in January also took forever to ship. They also don’t notify you of shipment or send you a tracking number. They just tell you the day before that it’s being delivered the next day. Wouldn’t use them again.
Chris Deffenbaugh
GBGet your supplies somewhere else I ordered tile over a month ago and still have not received my order. I’ve gotten multiple backorder notifications which has delayed the entire shipment. In addition, due to the delay in shipment more items are now backordered, which were originally in stock. This has further delayed the whole process. The only two items I have received so far are two broken bags of grout and a tube of caulking, although their selection is very good, their shipping and order fulfillment is absolutely terrible. Apparently no one at this company knows how to pick and pack orders while accounting for backordered items. orders that are received should be fulfilled as much as possible and set aside for completion when the backordered items arrive. You don’t backorder the entire order and not fulfill or pack any of it in preparation for shipment. This is super simple business stuff that you guys should really know. unless you want something really specific that only tile bar carries I would definitely get my supplies elsewhere.
Azam Khan
GBZachary Sumner an Outstanding Sales person at Tilebar… Zachary Sumner is one sales person who made me come back to Tilebar over and over again. Top notch sales person who sounds genuine and will go to great lengths to help you. With this quality of employees I am sure Tile Bar will reap great benefits and reach an exponential growth vis a vis its competition.
Brier
GBTile Bar did a beautiful job of packing… Tile Bar did a beautiful job of packing our tile, unfortunately several still arrived broken. Also, there was a box of tile missing from our order. Customer service, especially Mr. Robert King, was exceptional! Super prompt response, the missing box immediately sent, refund issued for the damaged tiles. We are very happy with Tile Bar and love, love, LOVE the beautiful tile. So many wonderful choices. Highly recommend Tile Bar for all tile/grout purposes.