Great Experience The website was informative and easy to navigate. I received updates reflecting exactly where in the order/payment/shipping process my purchase was at. i received the product quickly and in good condition

Great customer service and very… Great customer service and very knowledgable staff. Delivery was lightning fast as well and item came packaged very nice and secure

We love the fireplace We love the fireplace. The delivery by Fed-ex was disappointing, however, as they left it in the middle of the driveway where it blew over. The fireplace seems to be working fine though.

I have not received my fireplace it’s… I have not received my fireplace it’s do to arrive this week sometime. But so far I had a very pleasant experience with Hearthmart from the moment I decided to order it to placing the order. Loved the following up emails with all the friendly words. I myself use to work in customer services so great job. Definitely don’t feel I have to worry about reaching out in case I should have a question or concerns. Let’s hope everything will run smoothly with the fireplace but so far 5 stars from me 😉

I have yet to receive my order so how… I have yet to receive my order so how can I answer a survey????