B fla
GBGreat customer service Bought a rope bone and rubber stick for my 3 small dogs - no interest whatsoever. Contacted email address on packaging for customer service. They were very responsive and sent me 2 different toys to try - a bone and a ball. Dogs are showing more interest in these. Not sure the scented toys are making a difference, but happy with a company that stands behind its products and tried to make it right.
Natetate
GB4 minutes of chewing $25 later I purchased a Playology round donut style toy and paid roughly $25 for it. After looking at different people experiences I decided for that price it has to be good. I brought the toy home to my 16 month American Staffordshire Terrier and she had it in shreds and swallowing pieces within 4 minutes.
Liza
GBGreat Customer Service!!! Our dog is a power chewer and broke his first toy because we purchased a toy built for a different type of chewer. I contacted Karen, and she helped send a toy more appropriate for our dog's chewing style! Our dog loves his new toy, and I am so grateful that this company truly cares about their customers!
BallardSwede
GBGood buying experience, great toys Super easy purchasing experience and I love that if we can get free shipping and let Playology have the profits vs "others." That said, I appreciate Petco for having exposed me to the products in their store, too! We regularly buy the Playology Large Rope toy for our dog because she loves it, loves the squeaking on her teeth as she unknots it, shakes it, scissors at the threads and pulls on it when we hold one end. A great toy - I think this is our 5th in 9-months.
steve m
GBAmazing Customer Service! I recently had an issue with a toy I purchased, my 13 month old pup literally destroyed in a matter of no time at all... I contacted customer service, and they were More than helpful and happy to replace the toy and send out another with it as well. I reached out to KONG with a similar issue and got absolutely nowhere with them!! It was at this point I realized I Playology will be my First Choice when it comes to toys for my pets!!