Great Customer Service!!! Our dog is a power chewer and broke his first toy because we purchased a toy built for a different type of chewer. I contacted Karen, and she helped send a toy more appropriate for our dog's chewing style! Our dog loves his new toy, and I am so grateful that this company truly cares about their customers!

Best toy our dog has ever had Our Rottweiler who's two and a half years old absolutely destroys every toy and loses interest quite quickly. We have three playology toys now and he absolutely love them. If you put one in his mouth you can cut his nails give him a bath or do whatever you want and as long as he has that ball or bone in his mouth he's happy. It's probably the best toy we've ever had. Yes they're expensive but well worth every dime.

You've tried the rest,now buy from the BEST! Great customer service. Karen found the perfect product for my newly adopted furbaby. My aggressive chewer absolutely loves the beef flavored ring. It never leaves her side, PLUS she hasn't destroyed it either!!! Playology will be the ONLY company I will purchase from in the future. Thanks Karen and thank you Playology for your wonderful products and for hiring Karen!

I purchased the Playology dual layer… I purchased the Playology dual layer bone for my puppy. It wasn't to her liking, finicky puppy. I emailed Karen bc she said that if my pet isn't satisfied, Karen will make it right!! KAREN SURE DID!!! She gave me ideas to interest my pup but they didn't work. Karen is sending a new toy!!! What a FANTASTIC RELIABLE FRIENDLY COMPANY!!!

Amazing Customer Service! I recently had an issue with a toy I purchased, my 13 month old pup literally destroyed in a matter of no time at all... I contacted customer service, and they were More than helpful and happy to replace the toy and send out another with it as well. I reached out to KONG with a similar issue and got absolutely nowhere with them!! It was at this point I realized I Playology will be my First Choice when it comes to toys for my pets!!