True to their word At first I thought these toys were a little pricy but after owning a couple, Brick the labradoodle destroyed only one. Remembering the Playology guarantee I contacted Karen. As they promise not only did she replace it, she did so with one that would match Brick's play style. The great quality is not only in their products but in their customer service. I would recommend this company and their products 100%.

Amazing Customer Experience Karen provided exceptional assistance when I reached out with concerns of the new bones I bought my three dogs. With prompt responsiveness, she swiftly offered to dispatch a higher durability toy for my pups. I will absolutely be purchasing from Playology again just due to the outstanding customer service. Thank you!

Good buying experience, great toys Super easy purchasing experience and I love that if we can get free shipping and let Playology have the profits vs "others." That said, I appreciate Petco for having exposed me to the products in their store, too! We regularly buy the Playology Large Rope toy for our dog because she loves it, loves the squeaking on her teeth as she unknots it, shakes it, scissors at the threads and pulls on it when we hold one end. A great toy - I think this is our 5th in 9-months.

You've tried the rest,now buy from the BEST! Great customer service. Karen found the perfect product for my newly adopted furbaby. My aggressive chewer absolutely loves the beef flavored ring. It never leaves her side, PLUS she hasn't destroyed it either!!! Playology will be the ONLY company I will purchase from in the future. Thanks Karen and thank you Playology for your wonderful products and for hiring Karen!

Customer service done right! I recently purchased a Playology chew toy for our 5 month old setter pup but unfortunately he wasn’t overly interested in it. I reached out to karen@playologypets (see back of package) for advice with how to get him more engaged. She quickly responded with advice and asked if I would be willing to try one of their other toys. This customer service department is hands down, one of the best I have communicated with. Well done Playology!