Best return ever! Now I know what the M stands for... Magnificent! Mike M the Magnificent was my contact with my purchase from beginning to end and it was a great experience. I purchased a washer that turned out to be not what I was looking for and Mike M helped me with the entire process from start to complete refunded return. He was a pleasure to communicate with and was so helpful that he even emailed me the return label. I can not say enough about how easy he made it all. Great customer service skills!!! Would highly recommend this company!!

Purchased ice maker for my outside bar… Purchased ice maker for my outside bar 2 years ago ....makes perfect fast ice....this year when I turned it in the fill water sensor stopped working...called customer serve....no wait time, live personable representative that knew the product and is shipping me the part with step by step instructions.....you never see that type of customer service anymore..... Love it

Absolutely a great experience ordering from your company:) Christine helped us with ordering our reversible fan on June 11, 2014. She was extremely helpful and very pleasant:) We will definitely use this site again due to the great service and friendliness of your employee. Believe me there are some very rude people out there but Christine is not one of them. I was a manager withe the state of Michigan and I would have valued that personality that she portrays. Thank you so much :)

Great service by Christine in sales and Mike in returns!! Product just what we wanted We ordered a Pedestal Humidifier. Christine in sales was more than helpful, really great service. The product was great except in had a damage, stain on the top. Christine sent our issue to the returns dept. and Mike worked with us, We could return the init for another or keep this one and he would issue a partial credit. After much thought, we decided to keep the init rther than go thru the hastle of packing it up, shipping, etc. VERY good service by both Christine and Mike. We would positively oeder from Air N-Water again.

Great customer service I was looking for a hand crank flashlight and was taken to the air n water website. I got the help I needed from Vincent who not only knows the items but was very curtious & professional. He followed up with my order a couple of times to make sure it would be recieved in the time frame we needed. I will be using this business for future needs. I am 1 satisfied customer and will recommend them to family & friends.