Susan Dennis Langham
GBGreat ice maker We have only had it for 24 hours, but is already exceeding my expectations. It makes ice quickly and takes the place of a Maytag referator ice maker which broke in just one year. The frig repair person told us that it couldn't be repaired and if we replaced it, the replacement unit would soon fail due to a design flaw. Instead of spending a huge amount of $ to replace it, we opted to buy the Air N- water ice maker. Beware of Maytag refrigerators!
Linda cronk
GBoutstanding customer service agent My experience with customer service and the solution to the problem was Handled professionally and without hesitation A call back was offered and followed through with ease, therefore solving my issue! It was not even an airNwater problem, but Mike M went way over the top to Help me! Very unusual for the world's current climate!!! Would highly recommend this company!!!
Robert Gemellaro
GBPurchased ice maker for my outside bar… Purchased ice maker for my outside bar 2 years ago ....makes perfect fast ice....this year when I turned it in the fill water sensor stopped working...called customer serve....no wait time, live personable representative that knew the product and is shipping me the part with step by step instructions.....you never see that type of customer service anymore..... Love it
Dale
GBChristine wonderful .... Product received, inoperative Christine in customer service has provided very good service. Communication is important and she provided fast honest answers. The product that i purchased did not work properly. It was inoperative when it arrived. A new Pump should be on its way to me soon. I have to repair the Cooler myself. That's better than shipping it back. Hopefully i will have a working item soon.
Barbara
GBGreat service by Christine in sales and Mike in returns!! Product just what we wanted We ordered a Pedestal Humidifier. Christine in sales was more than helpful, really great service. The product was great except in had a damage, stain on the top. Christine sent our issue to the returns dept. and Mike worked with us, We could return the init for another or keep this one and he would issue a partial credit. After much thought, we decided to keep the init rther than go thru the hastle of packing it up, shipping, etc. VERY good service by both Christine and Mike. We would positively oeder from Air N-Water again.