Shipping slow I had to call numerous times to receive any information about tracking numbers . I only got them after two weeks calling. If you have someone scheduled to install your chimney you might have a hard time finding out when to expect your order.

Issue promptly corrected The initial product delivered was incorrect but the call to Northline was pleasant with clear instructions. Returning the wrong product was easy and I promptly had the correct product.

Exceptional! Exceptional customer service and technical advice for purchase and installation of flue and chimney pipes for a wood stove. I called on several occasions with questions and every time I received competent technical advice without being shuffled from department to department. The company also has great tutorial videos on all the important components for woodstoves - these videos were a great asset! I also had a shipping issue and working with the customer support persons was a pleasure. They were proactive and communicated very well. All the products I needed were in stock, well priced and shipped promptly. I highly recommend working with Northline Express.

Reasonable price and quick shipping Reasonable price and quick shipping. Thanks

We paid $72.00 for overnight delivery &… We paid $72.00 for overnight delivery & got it 5 days later! Very poor service & I got nothing but excuses from your customer representative it should have been at my residence on Saturday- instead- I received it on Tuesday! Would seem like I should get my overnight shipping back & pay for regular shipping!