Fire Pits Direct

2810 Stoner Court, #1, 52317, North Liberty, IA, United States
http://www.firepitsdirect.com
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4.45
Based on 20 Reviews

5

80.00%

4

5.00%

3

5.00%

2

0.00%

1

10.00%
About Fire Pits Direct

Welcome to FirePitsDirect.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of Spotix.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.fireplaceremotecontrols.com, www.kickassgrills.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!

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Customer
GB

Fire In The Hole Minus 1 My experience started via Chat, at which time I made the purchase. Representative was responsive and clear. Shipment of fire pit logs arrived very quickly. During the shipping process (not related to Fire Pits Direct) one of the ceramic logs was broken. Communicated with Fire Pits Direct via email of the broken piece, again the response was very timely. Was informed the manufacturer (Grand Canyon) was out of stock and the replacement piece would be shipped from GC in approximately 5-6 weeks. As of this review I'm only 10 days into the 5-6 week waiting period, so we'll see if the replacement log arrives in June!

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Sonia
GB

Great First Time Experience First time ordering experience with Fire Pits Direct and 100% satisfied! Got a great price for the fire pit wind guard! Free shipping and fast turnaround! Will keep them in mind for future orders! Thank you

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Kathleen Allison
GB

Perfect Cover! The cover for my fire pit arrived in perfect condition. The packaging is impressive - very sturdy to protect from damage. The biggest challenge was getting the protective film off the cover before attaching the handle! This cover looks great and will protect my investment in my fire pit.

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Jason
CA

Massive custom outdoor PIT We built a massive custom outdoor fireplace, Spotix was the main event regarding it, had some trouble with the CUP processor in the electronic ignition, Spotix Team managed to source me a new one and then ship it direct. awesome team!

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Dana
GB

We Love Our Fire Pit! Amazing Company To Work With! Great Products, We Love Our Fire Pit and Glass Surround. Would highly recommend this company.

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