Fire Pits Direct

2810 Stoner Court, #1, 52317, North Liberty, IA, United States
http://www.firepitsdirect.com
Visit this site
image
4.45
Based on 20 Reviews

5

80.00%

4

5.00%

3

5.00%

2

0.00%

1

10.00%
About Fire Pits Direct

Welcome to FirePitsDirect.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of Spotix.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.fireplaceremotecontrols.com, www.kickassgrills.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!

Tags
Contact Info

You need to Login first to submit your review.

image
Midge Phillips
GB

Truly outstanding customer service Truly outstanding customer service. We had a couple hiccups regarding delivery of our fire/water pot feature and the team at Fire Pits Direct was quickly and accurately responsive to our needs! They fulfilled their promises and sent follow-up communications. So rare in customer service these days! Yet, so needed!!

image
Jason
CA

Massive custom outdoor PIT We built a massive custom outdoor fireplace, Spotix was the main event regarding it, had some trouble with the CUP processor in the electronic ignition, Spotix Team managed to source me a new one and then ship it direct. awesome team!

image
Kathleen Allison
GB

Perfect Cover! The cover for my fire pit arrived in perfect condition. The packaging is impressive - very sturdy to protect from damage. The biggest challenge was getting the protective film off the cover before attaching the handle! This cover looks great and will protect my investment in my fire pit.

image
Chris
GB

Seamless process from start to finish Seamless process from start to finish. I couldn't be more pleased with my 8' fire table! The shipping was fast with excellent packing, delivered on oversized pallet. Install was simple using their brackets and with one phone call to support, we figured out a fix for a whistling noise caused by my appliance line. They sent a whistle free appliance connector and all is well!

image
Jim
GB

No follow up on payment received and… No follow up on payment received and shipping info...had to call email etc. then orders came with 4 or 5 different deliveries. Failed to provide useful tracking per order, and had no idea what was coming and when.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow