FIddlefoot
GBOutstanding Response and Delivery Outstanding Response and Delivery. I received the Fireplace Remote Heat Shield on the day Tracking indicated it would be delivered. It is a perfect fit. Thank you!
Anna Clark
NZOur order was processed quickly and we… Our order was processed quickly and we had our new remote about a week after ordering it
Andy Amstrup
GBGood specifics about policies, but not with the actual product information There was a lot of helpful and specific information about returns, shipping costs, and exchanges. The flat rate shipping costs for any purchase below $99 would be great for some purchases, but not so much for me and my small item. I also was going to purchase a "T" connector to accommodate greater spread to the fire starter instead of just having a straight line fire starter pipe with holes; but there wasn't enough information to know how the "T" worked. More information in the description of the products would be helpful. i.e can you buy an 8" bar to add to the "T" to make all the three arms functional? What do you attach to the "T" fitting? Is one end on one pipe blocked, or are both pipes blocked on one end? Is the block removeable? Because of the lack of information, I just ended up buying the 17" bar to replace mine which had failed after 10 years. This wasn't really what I ideally wanted. Addendum - The 17" lighter pipe arrived on time and exactly as described.
Bruce Tuckerman
GBY’all are awesome! Y’all are awesome!! The replacement remote was delivered in 4 days, and installation was so easy a cave man could do it! Seriously, slipped the old leads off, followed the directions to put the new leads on, done in 10min.
Debra
GBGas logs remote easy on line order process, great price too I Googled the remote I needed to replace. I saw it right away and clicked on the site. I read the details and confirmed it was the model we needed for our gas logs.The very reasonable price posted was one of the main reason I was drawn to this company. The on-line order process was very easy. The email confirmation came right away. Looking forward to receiving our gas logs remote.