Robin Lee Lovelace
GBThere were little red bugs swimming in… There were little red bugs swimming in the bottle of water that was delivered. We drank some of the water before we noticed them! Also, little black things that looked like iron shavings or could've been the dead bodies of the red things was in the water. Had to argue to get the water taken off our bill. We canceled the service. AND the delivery before this one included a bottle with a crack in it. And a few months before that we got a bottle of water that smelled like mold. I definitely would think twice before using this service.
lafontant saintbien
GBprimo water is the worst company to buy… primo water is the worst company to buy water from they tell one price once you start they suddenly change prices ...I have been tell primo to come pick their equipment from my shop for months and they won't awful service ....worst I had in the last decade
Courtney
GBLITERALLY THE WORST MOST DISHONEST… LITERALLY THE WORST MOST DISHONEST COMPANY EVER. CALLED TO CANCEL THE SERVICE AND SCHEDULED TWO DIFFERENT PICKUPS. THEY NEVER SHOWED UP FOR EITHER AND CONTINUED CHARGING ME FOR MONTHS AFTER. DO NOT TRUST THIS COMPANY.
Jenny
GBDO NOT USE PRIMO WATER "***** DO NOT USE PRIMO WATER***** Its like a fraudulent company!!! Long story short, they attempt to charge you in any way possible!!! Customer service is absolutely not helpful; of course, they don't even apologize after noticing the mistake.
Indica Von Haze
GBThey owe me a refund and have never sent it and every time I follow up with them (5+ times at this point) they make excuses for why I still havent gotten my refund and they keep making excuses that th They owe me a refund and have never sent it and every time I follow up with them (5+ times at this point) they make excuses for why I still havent gotten my refund and they keep making excuses that they will send it. On and on and on. They wont let you speak to someone above them to get it handled in a satisfactory manner. I am just seeing at this point they arent sending my refund and want me to give up. I am not the first customer this has happened to.