Cook's Direct

27725 Diehl Road, 60555, Warrenville
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4.25
Based on 20 Reviews

5

60.00%

4

20.00%

3

10.00%

2

5.00%

1

5.00%
About Cook's Direct

Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.

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Fausto Flores
GB

you guys did make good helo to me you guys did make good helot me

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Brandon
GB

Good communication Price was better than anywhere else. Had a few product issues that needed additional information and customer service was prompt with responding to emails. Updated shipping charges were resolved very quickly. Item shipped in half the time quoted. Will order from Cook's Direct again.

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Denae Young
GB

Clean great but suck otherwise While these pots are the easiest I've ever cleaned, the nonstick coating on the big pot started coming off around month three. They scratch and burn easily. The bottom got a burn mark on first use. I had it on medium heat; that has never happened before with my other pots.

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Adam
GB

Never use this company. There are so many great restaurant/ cooking equipment restaurants out there that have great policies and prices, unfortunately this is not one. Very poor product descriptions that are misleading, very poor customer service to top that off. Not going into a lot of detail, just would advise others to shop around and avoid this company cooks direct at all costs.

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Janice
GB

carbon steel pans Ordered 3 carbon steel pans. They shipped quickly. One was on back order but it arrived shortly after first shipment. The order shipped from Cooks Direct did not have any packing materials in the box but the contents arrived was fine. The labeling on the outside of the box did have it marked fragile. I found the best pricing at Cook's Direct. Will order from them again.

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