Extremely Satisfied The entire ordering, purchasing and shipment process was great. Easy, fast and very responsive. The price I paid for a KitchenAid Commercial 8 Qt. stand mixer was fantastic. Saved me more then $500 off the list price and several hundred more then any other internet price I could find. I will do business again with Cook's Direct based on my experience this purchase.

working cook You can't beat the price they come in handy if you have half size or quarter size sheet pan haven't tried the large size these are for home use and I could never fit the large sheet pans in my oven. they fit nicely and securely although you probably shouldn't lift them just by holding the cover hold the entire pan. purchase them with the racks it's a nice combination with the sheet pans.all kinds of uses

Awesome! Cook'sDirect prices were the best along with their fast reasonably priced shipping. There was a mistake with my order (maybe because of busy holiday season?) and they sent me an incorrect item but were quick to respond and send out my correct item immediately. They sent me a prepaid return label for me to send back the incorrect item as well. I highly recommend shopping here and will definitely shop here again!

Rude customer service. I've ordered 2 items through cooksdirect.com & both items were delivered broken. Whilst dealing with customer service I thought I was going to have to run errands & buy extra packaging. I informed customer service that this wad inconvenient for me. Customer service replied "I mean, your just being asked to return broken product." I am unhappy with this response & I find it rude.

They have a huge selection of high-quality items at varying price points, as well as decent shipping for the merchandise. I found this web site to order a black carbon steel fry pan recommended by Cook's Illustrated magazine, and keep coming back because of the wide selection of high-quality items available in both home and pro grades. This is now my go-to site to look for tools/pans I already know about and to find others I find out about using their search function.