Nice webstore, but improvement is possible. I find your website to be easily navigated and divided into relevant categories. Sales are good and products show a good but not always comprehensive variety. Customer service may not immediately know the answers but does obtain them. I was surprised to find no way to receive notice when a certain item will return to stock! Overall quality of products is good, however a recent shipment of wooden ornaments were missing a few small pieces; so still room for improvement.

Cute, decent outfit! SUPER fast service, I think my order arrived 2-3 days after I placed my order! Outfit was just as described, sizing chart was helpful. If it could have arrived wrinkle free, it would have been absolutely perfect. I'll definitely look here if I ever need something else that they carry!

All is well that ends well. It was an exciting journey. I initially was sent the wrong Bavarian check flags. Then when the correct replacement was sent, I received a single flag rather than the eight I. Had ordered. I finally received exemplary service in getting the missing seven flags delivered to me before our scheduled Oktoberfest event. It was far from a perfect buying experience but I would order from you again.

9th day of waiting ... It's 2015 - I honestly feel that if I pay $7.99 for "standard" shipping, items could be mailed priority for $5.85 and get to the customer in 3 days! I'm on the 9th day and still not here. Party is tomorrow and now I have no costume! I buy online from Amazon AT LEAST twice a week and I've never had a problem so I felt pretty confident that my Oktoberfest costume from this company would have plenty of time to arrive. I will never ever ever order from this company again - unless you spend $$$$$ on overnight, or you have months to wait, I advise against using their services.

Nice selection at good price; quick delivery We were hosting an early Oktoberfest party and needed some Oktoberfest supplies quickly. I found Oktoberfesthaus by Google and was pleasantly surprised to find most of what I wanted in their inventory, and at better prices than I was able to find on ebay. I paid extra for quick delivery and got the supplies the day before the party just as explained. I was very happy with the purchase process.