1st impression This is the first time I have ordered from Pantry Paratus, and my purchases will be Christmas gifts, so I can't evaluate the products. I can say that it is easy to find items on the Web site. The presentations are accurate and appealing. The sale prices are quite good, as well as free shipping. Also, communication about a back order was immediate, and they gave me the choice of canceling. Also, my items were delivered within a couple of days, and we're in perfect condition.

Great company with great customer service. I ordered a knife for my grinder and either I ordered the wrong item or I was shipped the wrong item by mistake. Nevertheless I made one phone call to customer service explaining my situation and two days later I received the right item through express mail. They were great at understanding and were very pleased to help me. I am now one happy customer. I will be doing business again with Pantry Paratus.

Disapointed Still waiting for my order which is going on three weeks. Called the number for Pantry Paratus "talk to a real person", should state talk to a real person on the answering machine. Left a message and no one ever contacted me, this has been over a week ago. Received an email stating that my order was being shipped directly from the factory, so I guess this means don't bother us, not our problem.

Pantry Paratus was easy to shop and … Pantry Paratus was easy to shop and find the item that I was looking for. Checkout was easy and after my order was placed, they wasted no time in getting my order shipped. I received my order in good time and in good condition.

Wonderful small business providing… Wonderful small business providing prompt service, quality products and educational materials. I highly recommend!