Better than I thought Not gonna lie, I was skeptical about this website but I took a chance and can honestly say I’m a proud customer. My jacket is exactly as advertised and the fit is perfect. High quality for sure. The shipping took about a month and the customer service replies in automated emails but it worked out

Ethan did a wonderful job helping with… Ethan did a wonderful job helping with my order. I paid for expenses shipping but I was informed there were delays out of their control. As a gesture of good faith they refunded me the shipping fee. Great communication and customer service.

Dont trust the advertised delivery times! I just received my order and have mixed feelings about the whole process; the website advertises with delivery times of up to 11 days, which sounds great - but I had to wait for over a month now to finally receive it. Which is really bad, given I ordered the vest for a con. And even though customer service is friendly and polite (Adam & Dave) its clear they arent really told anything about the order - with the dates of my order being processed and shipped always off a little bit. Clearly not their fault, but the automated emails following every message asking about 5 stars was a little hilarious. Which leads to another unfortunate point: they never reached out to tell me. I always had to ask and remind them of my order, which was a little annoying. The product itself is of average quality, which is fine by me for that price, only the red leather stripe has more of a pinkish colour instead. Which is a surprise, given the other red parts are fine...

Great customer support and help Good quality, great customer service. Everyone I spoke to in customer support was helpful and polite. I would recommend this team.

Be patient The quality beat my expectations. And Adam the customer service representative was very polite and helpful. Be patient, good things take time.