Prompt customer service from both Adam… Prompt customer service from both Adam and Ethan. Still waiting for my order, it has been 3 weeks since placing the order. Hope to get it soon!

I ordered my new jacket from jacket hub… I ordered my new jacket from jacket hub on the 28th March. It'd now the 20th April and no tracking number or jacket whatsoever. It said 7 to 11 days. They did email me bad on 3 different occasions when and answered my queries. But was just interested in me giving them a 5 start review when I haven't even received my jacket. They are living in dreamland. Quick enough to take my payment to. I used this company as they looked reputable. I do hope I get my jacket. But as for what they say they deliver and timescales. Terrible 😡

Bogus contact Have made numerous attempts to contact their phone never answers just puts you on music hold forever. Also have sent numerous email. Trying to exchange sent wrong item. Zero ability to contact-currently filing claim with cc company. Buyer Beware! Would not order from them.

Item NOT as pictured. The jacket I ordered was Jackson Foley’s letterman’s jacket. The Lion looked like an eagles beak. It was awful! Also, the sleeves were pleather, not leather, as advertised. The address they show is in California, but they are really overseas. SCAM.

Great customer support and help Good quality, great customer service. Everyone I spoke to in customer support was helpful and polite. I would recommend this team.