Prompt customer service from both Adam… Prompt customer service from both Adam and Ethan. Still waiting for my order, it has been 3 weeks since placing the order. Hope to get it soon!

Great customer service so far! So far the customer service sales team have been very responsive and helpful in assuring me that the trench coat I ordered will be made to the measurements I provided. Adam was particularly comforting in his prompt responses to my questions and concerns. I look forward to receiving a shipping notice and also to receiving the coat!

SCAMS SCAM THEY ARE LOCATED OVERSEAS NOT SAN FRANCISCO LIKE THE ADRESS DESCRIBES IVE WAITED THE 15 to 17 DAYS AND ALL I GOT IS GENERIC EMAILS. YOU TUBE VIDEO ON THE WAY WITH PROOF OF ORDER AND PAYMENT AND EMAIL PHOTOS. HOPEFULLY DETERRING NEW CUSTOMERS FROM BUYING INTO A SCAM.

Item NOT as pictured. The jacket I ordered was Jackson Foley’s letterman’s jacket. The Lion looked like an eagles beak. It was awful! Also, the sleeves were pleather, not leather, as advertised. The address they show is in California, but they are really overseas. SCAM.

I want people to know what a wonderful… I want people to know what a wonderful company JacketHub is. I was concerned about my item’s delivery date and reached out through email to the website. Within 45 minutes I had been reassured via email from Ethan Bruce. I was delighted to know that my concerns mattered. It honestly felt like a blast from the past, when people were polite and considerate of others. JacketHub ROCKS!