Soozie
GBBEWARE Ordered Direct TV from ATT store Ordered Direct TV from ATT store, CHOICE package. It was promoted as $80.Within 15 min I received a bill that included 13.98 for sports package. The bill was for $120 due in 10 days and we havent even set up yet!!! We DO NOT do sports. I told the sales person and in front of store manager. They NEVER mentioned getting sports was included in the promotion and you cannot opt out. I have been on chat, no help. Consumers beware!!!!!!! ATT and Direct TV are deceptive and misleading.
Betsy
GBWorst service ever !!!! Worst service ever !!!!! Called because my father passed away, wait 2 hours, spike to 4 different people which none of them spoke English so very hard to understand, just for them to tell me it's been put into collections and they can't tell me the number or name of the collector... this isn't the first time I have dealt with this company and it has been horrible each time !! Do better direct tv and AT&T!!!!
Armando
GBDirecTv representatives are scammers I called 1-800-531-5000 wanting to get tv & at&t internet. After taking my home address and other information, the DirecTv Rep gave me a quote of $176.99 a mo. for just the Ultimate tv package. At the same time, I was looking at the DirecTv website which quotes $114.99 a mo. for the same package. This made me feel like DirecTv representatives are scammers.
Mark Bromley
GBMy worst experience this year. I tried to migrate from satellite to streaming. They dropped my call three times. Then they required me to fill out a questionnaire to get their service, and to unfreeze all three of my credit reports. Then they lost my questionnaire and I had to do it over. After that they couldn't "get their system to work." They "escalated" my call to someone else, who has failed to call back. It's hard to imagine worse service.
lee muncy
GB35 minutes on phone to get 35 minutes on phone to get. service tech. Maui who was the person in the tech dept. is a dolt (idiot) but amazingly hes like most every other rep from Directv. the company is a chit show. ive been with them since you had to PAY to get it installed, 1998ish.