Inappropriate customer service rep I went to cancel my service, and told the representative it was due to it being an unnecessary expense at this time. I never had problems with my service. He then proceeded to ask me what I was going to do for entertainment and who used the account. I said we didn’t use it much. After a pause, he came back and said, “well someone has been watching ESPN” and then asked if it was my husband or boyfriend. This felt so invasive and inappropriate…it is none of his business, I already told him multiple times why I was canceling, and that a lower price wouldn’t matter. He crossed a line, inquiring into my personal life. I didn’t answer and just asked him to cancel the account. This is not the way to retain customers. When I eventually get cable again, it will not be with directtv.

beware direct tv are snakes they will… beware direct tv are snakes they will charge your account even if your getting a 13 day free trial they lied to me they took out $145.98 out of my account same day i signed up beware i went back to FUGO TV honest great customer service.

Mind your cancellation date! I just found out that DTV will continue to charge you for their service until the end of their billing cycle, even if you cancel your service way before the end of the cycle. They won't give you prorated credit over that time period. You have to cancel on the day their billing cycle ends or you pay for services that you don't use. This is pretty sad.

If your going to set programing… If your going to set programing schedules, keep the Flipping schedules. Families get together to watch these shows at their scheduled times. When it's not on it screws with everyone. Your review only allows lowest rating of a single star. You don't deserve a star at ALL!!! Should be thombs down or a pile of poop!!

What a joke Let’s start out by saying since AT&T bought directv it’s started to suck. Packages are overpriced and you cannot ever get any customer service anymore. I’ve been trying to get two additional boxes installed and it’s taken nearly 2 months and several runaround’s and still no boxes. I’m about ready to call Dish but I know they suck too