If your going to set programing… If your going to set programing schedules, keep the Flipping schedules. Families get together to watch these shows at their scheduled times. When it's not on it screws with everyone. Your review only allows lowest rating of a single star. You don't deserve a star at ALL!!! Should be thombs down or a pile of poop!!

35 minutes on phone to get 35 minutes on phone to get. service tech. Maui who was the person in the tech dept. is a dolt (idiot) but amazingly hes like most every other rep from Directv. the company is a chit show. ive been with them since you had to PAY to get it installed, 1998ish.

Inappropriate customer service rep I went to cancel my service, and told the representative it was due to it being an unnecessary expense at this time. I never had problems with my service. He then proceeded to ask me what I was going to do for entertainment and who used the account. I said we didn’t use it much. After a pause, he came back and said, “well someone has been watching ESPN” and then asked if it was my husband or boyfriend. This felt so invasive and inappropriate…it is none of his business, I already told him multiple times why I was canceling, and that a lower price wouldn’t matter. He crossed a line, inquiring into my personal life. I didn’t answer and just asked him to cancel the account. This is not the way to retain customers. When I eventually get cable again, it will not be with directtv.

I’ve been a customer for quite awhile I’ve been a customer for quite awhile, but I think now more than ever it’s time to let them go. The prices are too high and continuously get higher! When you think about it, they offer you all these channels that you really don’t watch, but in order to have any kind of home entertainment, you have to buy these packages! These promotions they offer! Why don’t they just let those be the regular prices instead! I called them last week and told the rep everything that I normally watch! What did she do? Deleted every channel that I told her I watch. So what’s the purpose of me continuing to pay for their services!

After a bad storm on Friday signal was… After a bad storm on Friday signal was lost. No one could go over the weekend so the appointment was for Monday between 8 am & 12 noon. Call to know status of technician since it was 3 min before 12 and the person waiting at home had to leave. After too many questions to find my account they couldn’t give me an answer, couldn’t find out where or how much longer it was going to be. Then I was passed down to Lilan a manager then to someone else that ended up hanging up on me. Bad customer service