Destin Florida clerk CC FRAUD! One of the clerks at the Destin Florida store in the Commons was playing on her phone while she was ordering a book to be sent to my house. Little did I know she must have been copying my credit card info into her phone because that same day I had hundreds of dollars worth of fraudulent charges on that same card. I’ve emailed their feedback center and I’m going back today. The clerk needs to be fired and should not be able to access customers credit card info at future employers. I am also considering pressing charges.

A featured book signing A featured book signing, with conservative talk show host Dan Bongino, was held at the Oplika Alabama location was a complete disaster today. Myself and several hundred other patrons drove an hour or more only to find out they were out of books! How in the hell do you advertise for weeks the book signing and run out of books? I’m sure Mr. Bongino was unaware of the problem. Management went out of their way to tell folks you had to “pre-order” once we arrived or we were out of luck. I personally noticed people walking out with 4 or five autographed books ahead of me…if they knew ahead because of the crowd why didn’t they limit the number of books so everyone that showed up could be accommodated? My last trip to Books-A-Million, this is why Amazon is the better option!

Online orders are a waste of time Trying to order items online is a nightmare. Orders aren't sent and they don't notify you of the status of your order. I would order elsewhere.

Deceptive company Deceptive company. They promised 5-7 days shipping but failed to mention on their order page that that would be once they had it in stock. (That little snippet was a footnote on their invoice after they gobbled your money.) No sign of the book yet. Avoid.

Our local store in Wilmington Our local store in Wilmington, NC took out the coffee shop and seating around their store. Not going back. It's pretty clear from the parking lot their demise is on the horizon.