BEWARE BEWARE! They are definitely a scam op - I was searching for a very rare book to find and they happened have it coincidentally- for the price it was going for when it was first published in 2007 -around $45.00- it’s in really high demand and I see it going for second hand on eBay $180 - $200 used so yeah -huge 🚩 red flag- that’s why I came here to see if they were legit of not- comments saying a lot so thank you Trust Pilot for saving me money - nearly jumped into that one!

I wish I had read about others… I wish I had read about others experience before I ordered. Like many others what I have ordered from Books A Million (a figurene for my Grandson) for Christmas was ordered on 12-4-23. I have sent many requests for an update, received only one response saying they would let me know when it shipped. It is 12-31-23, no requests for update have been answered, no package has been received. I will NEVER order from BAM again. Terrible (AS IN NO) customer service. No item, no idea what is going on or when or even IF I will ever receive my order. DO NOT order from this company!

Still Waiting Preordered a book back in May that released August 4th. No notification of a card error until I happened to check my order status on the 3rd of August only to find out my book still hadn't shipped due to said card error. Never would have known this unless I checked it myself. No error email or anything. Updated card info and have been checking tracking since the book shipped, tracking stopped updating 5 days ago and has come to a stand-still and customer service won't answer my email. Not impressed with their online ordering process. I will preorder from Barnes and Noble next time.

Dishonest Awful..I purchased 2 magazine s with my credit card ..the cashier said I was eligible to receive 3 free magazine s they were not in fact free they used my personal info card number and signed me up for a subscription..When I asked for a refund for my purchase it takes five days to get my money back now my card number is out there and I have to fight to cancel the subscription I didn't approve. My bank and attorney are now involved DO NOT USE YOU CARD THERE CASH ONLY.

Online orders are a waste of time Trying to order items online is a nightmare. Orders aren't sent and they don't notify you of the status of your order. I would order elsewhere.