Scam Company It took me months to receive an air conditioner i ordered, only to get the wrong one that wouldn't work. It took 8 months to settle the situation. I called them for weeks every day, emailed, contacted them through the website, with absolutely no response. When I went through my bank, they finally responded, and swore to send me a return label via email immediately. It didn't happen. So I had to go through my bank again to get a refund because despite all of my efforts to return their product, they were not willing to do ANYTHING. I would advise to avoid this company at all costs.

Scam company! This is a rip off company! I placed an order on Friday, at 5:47pm and sent a email and follow up call to cancel the order at 5:57pm on the same day!! Then today ( Monday--first work day of the week) I called and spoke with Chris telling him to cancel the order. He told me he have to call me back and I never heard from him after several additional calls and emails yet, the company charged my credit card this morning!! Rip off scam company that just wants to exploded people! Never do business with this company!!!

FALSE ADVERTISEMENT! This company advertises (still, as of today) a 148 piece set of magnets (G8108 Guidecraft Magneatos Jumbo Master Builder - 148 Pieces) for $69.99. They did not contact me for 7 days as to the status of my order. I called to inquire about the order and spoke with someone who is obviously running things out of his house -- and, conveniently, his manager is 'out of town'. He told me that the manufacturer has 'changed their pricing this year' and 'no longer offers a 148 piece set' -- proceeded to tell me he could order me a 100 piece set and an additional 30 or 60 piece set AND CHARGE ME THE DIFFERENCE!! I said 'you sold me a product with 148 pieces and now it somehow my fault that you are unaware of what you can order from your vendor?!?!' I made a suggestion that they send me the 100 piece and 60 piece sets at no additional charge. He said it would be a difference of about $50!!! This is a crock and I have never heard of a company being so underhanded, not to mention unwilling to communicate with their customers! AVOID THIS COMPANY AT ALL COSTS!!!!!!!!!!!!!

TOTAL SCAM - Do not order from this site! I have never taken the time to review any online purchase to date, and I have purchased many many items online over the years. This experience was so maddening, however, that I felt it right to warn others. There is absolutely no way to reach this company, via phone or email, and get any response whatsoever. I have called no fewer than 15 times and have gotten a voice recording every time telling me to leave a message. This is immediately followed by a recording saying the mailbox is full. I have sent 4 emails so far with no response from any, including the final email telling them to cancel my order immediately. I will now have to keep contacting my credit card company to cancel the order once they charge the card, which they do not do right away. All of this because there is no way to actually CANCEL your order online, nor check on the status of your order, NOR get a timeline of shipping, processing, etc. This company is 100% a scam and the positive emails on this string are FAKE, there is no doubt in my mind. Do not buy from this company!

F with Better Business Bureau; TERRIBLE, FRAUDULENT Don't be a sucker like me. Do you research and don't buy from here. They played switcheroo with me, delivered to a non existent address, claimed I received it, then are demanding my money or threatening to ruin my credit. Credit card company doing nothing to protect me. Trust me...pay the 15% more for the goods. Your sanity is worth it. Disgusting that this is what America has come to. Shame on you Vive Decor.