April Wilson
GBHORRIBLE!!! HORRIBLE. I ordered online a washer machine from ViveDecor. They said it would be delivered between 10-15 days. After 15 days, I was concerned about my delivery. I paid over 1k and still had no details concrete details of where it was, so I called vive. I spoke to the receptionist who was completely unprofessional and SCREAMED at me and hung up the phone when I asked to speak to a manager. After many calls, come to find out, the distributor had closed for 1 week and Vive failed to notify me of the change. Worst part is that I paid for white glove service since I'm a single woman and would not be able to get the machine in myself. When the delivery finally came, the driver refused to deliver it inside! I ended up having to send it back and have it redelivered the next day and had to pay $100 to have two guys help me bring it in!! Vive did not reimburse me. DON'T WASTE YOUR $$$ ON A HORRIBLE COMPANY!!
Melissa Hammons
GBWorst Company Ever!!!! I ordered a rocking horse for my daughter for Christmas. I ordered it 3 weeks before Christmas. I am still waiting on it. When I call vivedeocor it goes straight to voicemail and oh you can't leave a voicemail because the mailbox is full. Big surprise I bet the mailbox is full from the rest of the customers like me that got scammed out of a Christmas present for my 2 year old!
Alena
GBScam Company It took me months to receive an air conditioner i ordered, only to get the wrong one that wouldn't work. It took 8 months to settle the situation. I called them for weeks every day, emailed, contacted them through the website, with absolutely no response. When I went through my bank, they finally responded, and swore to send me a return label via email immediately. It didn't happen. So I had to go through my bank again to get a refund because despite all of my efforts to return their product, they were not willing to do ANYTHING. I would advise to avoid this company at all costs.
Lee
GBScam company! This is a rip off company! I placed an order on Friday, at 5:47pm and sent a email and follow up call to cancel the order at 5:57pm on the same day!! Then today ( Monday--first work day of the week) I called and spoke with Chris telling him to cancel the order. He told me he have to call me back and I never heard from him after several additional calls and emails yet, the company charged my credit card this morning!! Rip off scam company that just wants to exploded people! Never do business with this company!!!
Brian
GBLowest Prices On the Web. I was shipping for a new electric fireplace and located ViveDecor because they offered the lowest price on the internet. I placed my order over the phone with a lady named Nicole who was very very helpful in taking my order and in answering my questions. I placed my order for my Classic Flame Fireplace and I received it in just 5 business days. Everything was quick and easy. The best part was the price. ViveDecor was 200 dollars cheaper than any and all competition. Thanks Vive.