I order a gift online from England Website will be my first and last time ordering anything from Hugo boss for… I order a gift online from Canada for my friend in England for his birthday and he never received the gift. I got an email saying the Gift have been receive by someone call Mohammed which it the wrong person so I called customer service and I had the worst experience.This will be my first and last time ordering anything from Hugo boss

Good luck returning anything at all I've been trying to return a Christmas sweater since the new year. Every time I call them and ask for a simple return label, they say our team will email it to you within 5-7 business days. They give me the same run-around and say we're on it without ever doing anything and I think the people you talk to on the phone know about it and they just answer the next call and say give us a week to each customer without actually doing anything. With Amazon, you'll get a return label by the time you get off the phone. I can't see how a company as big as HB is this inefficient but obviously they are, so I won't ever purchase a product from them again.

The worst customer service and products… The worst customer service and products in modern world. There is no sense of customer service and the products are so over priced. I will recommend to stay away from piece of tishh Brand

Hugo Boss - sorry just used the word boss in the title Hugo Boss, the same Hugo Boss that think the own the legal rights to the word "Boss" and supported he Nazis in the second world war, even supplying their uniforms. I bought a wallet so you can't get this review removed by TP as I have had a genuine buying experience in coherence with their user guidelines. I have also sent your review link to a few hundred ppl to share their thoughts on you ripping off small business that have nothing to do with infringing your trademark by simply using the word boss. What a scummy company you are!

Really phucked up online customer service Do not use hugo boss online for anything! Worst customer service anywhere. They lie constantly and you never get a straight answer. I've made this mistake twice...even when you pay for expedited delivery, it doesn't reach you as promised. Don't waste your tone or money with these grifters‼️